Terms and Conditions

1. Scope
All contracts with Phi Crystals with consumers (§ 13 BGB), apply to these Terms and Conditions (GTC). They also apply to contracts with companies except for the provisions for revocation (§ 8).

2. Contractor
The purchase comes with: Phi Crystals, Mr. Metje, Kiepenberg 26, 23683 Scharbeutz, Germany
Owner: Carsten Metje.

3. Offer and Conclusion
3.1 The presentation of products in the online shop as well as in catalogs, portals and price lists, are not legally binding offer but an invitation to order. All offers are "while stocks last", if not stated otherwise in the products. Errors excepted.
3.2 In the online shop you enter by clicking the button [buy] a binding order of the goods listed on the order page. An order can also writing or by telephone or through a sales portal done. The purchase contract is concluded by delivering the goods or by sending an order confirmation via email.
3.3 Our order e-mail is only a confirmation of the receipt of your order and does not constitute acceptance of your offer to conclude a purchase contract. Your purchase agreement for an item is made when we accept your order by sending you an e-mail with the notification, that the item was sent to you.
3.4 An order can be canceled by us without giving reasons.

4. Price and shipping
4.1 The stated on the product pages include the VAT of the Federal Republic of Germany.
4.2 Orders are shipped via DHL and German Post.

  • Orders, unless otherwise specified, be sent in one delivery.
  • Delivery within Germany is free of charge with the exception of COD orders (plus € 6.90).

4.3 Incidental customs clearance and customs costs and bank charges of the customer's bank are at the expense by the customer.
4.4 Worldwide free shipping from 1000 € value of goods.

5. Delivery
5.1 The delivery to consumers takes place within the European Community, into Switzerland and to Liechtenstein.
5.2 The delivery time is normally 2-5 working days within Germany and 5-10 days to other European countries.
5.3 If the product is not available in time, we will inform you immediately. You are free in such a case, to wait for the ordered product or to cancel your order. In case of cancellation you already paid, if necessary credited or refunded upon request.

6. Payment
6.1 Payment is in advance - bank transfer, cash or Paypal. Payment in advance - bank transfer are a 10 days from order date. Orders which can exceed this target set to be canceled without comment.
6.2 A right to set off is available only if your claims are legally established in court or are undisputed or acknowledged in writing by us.

7. You can create a lien only if the claims from the same contractual relationship.

8. Cancellation
8.1 Right of return (for consumers)
We will only customers who are not part of their business or profession, the legal right of return, at a distance.
You can revoke your contract within 2 weeks without giving reasons in written form by mail. Only goods in the delivery condition is accepted as a return. To safeguard the withdrawal period is sufficient to send the revocation.
For services, you specifically request and agree at the same time, that is to begin with the specified service you have ordered before the end of the revocation period. You know that your right of revocation expires upon complete fulfillment of the contract.
The revocation must be sent to:
Phi Kristalle
Herr Metje
Kiepenberg 26
23683 Scharbeutz


8.2 Consequences of cancellation:
In the case of an effective cancellation the mutually received benefits are to be returned and any benefits (eg. As interest). For a determination by the proper use of the thing you must not have value.
8.3 Transportable items are to be returned at our risk. The buyer bears the cost of returning.
Obligations to refund payments must be fulfilled within 30 days. The period begins with the declaration of revocation, for us with their receipt.

9. Retention of title
Until full payment the goods remain the property of Phi Crystal C. Metje.

10. Warranty
10.1 The warranty is subject to legal regulations.
10.2 No guarantee is provided for damage and defects, by accident, improper use, handling, operation and storage, negligent or faulty care and maintenance, Negligence, due to overuse, wear or improper repair or natural wear arise.
10.3 Tenders, healing professions and healing sessions from Phi Crystals replace a doctor or pharmacist

11. Liability

11.1 The application and interpretation of discount Phi Crystals done in complete autonomy. Any liability claim against the manufacturer or the author is thus entirely excluded.
11.2 Our Offered Phi Crystals and all presented at this websites healing methods are not medical treatment in the strict legal sense and not to replace the services of a doctor or therapist. We made no medical diagnoses, no therapies, treatments in the medical sense carried out or otherwise applied medicine in the legal sense. There are yet no recommendations for the withdrawal or taking medication, and no promise of salvation given. Please necessarily preserve your common sense!!
11.3 Phi Crystals can for any disadvantages or damages that result from these offers and made practical advice, assume no liability, neither for people, property or financial loss!
11.4 Always keep Phi crystals in a safe place out of the reach of children, those under 18 and animals. By placing an order, you agree not to use our articles elsewhere.
11.5 Please make sure the product is legal in your country before placing an order. Please inform yourself about the status in your country.
11.6 Age restriction
You must be at least 18 years old to order on this website www.phi-kristalle.de. In case of suspicion that the customer is not of age, we reserve the right to an age check. Do not order if you are not 18 years or older.

12. Final Provisions
If any provision of these terms and conditions be invalid, the contract will remain valid. Instead of the invalid provision, the relevant statutory provisions. German law applies.